COVID Shipping Delays: We are experiencing delays with our shipping company, please allow an additional 1-2 days. We apologise for any inconvenience.
We are still open for business and able to provide product sales and services in line with the Victorian Government COVID Safe criteria.
Please refer to our COVID-19 FAQs.

Frequently Asked Questions

How do I access the Loyalty Rewards program?

Where is my order being sent from?

How do I pay for my orders?

How long will my order take to be dispatched?

How long will my order take to arrive?

Do you provide a Free Pick Up Service?

Do you deliver to a PO Box address?

What currency do you use and what is the tax amount?

Do you deliver outside Australia?

What if I want to cancel my order?

What is your policy on missing orders?

What is your policy on Refunds and Exchanges?

What are your contact details?

COVID. Victorian Stage 4 Restrictions. Frequently Asked Questions.

Are you open for business?

What are your current business hours?

Do you have a Covid Safe Plan in place?

Can I place an Online Store order?

Can I pick up an Order?

Have order processing times been affected?

Can I book a demo or an appointment?

How do I find out more information?